Can we join the tour at any stop?
But we strongly recommend that first timers board at one of our main departure points where our staff can provide advice about traffic conditions on the day and final departure times. You may then choose to stay on the bus for a complete tour to get fully orientated or hop-on and hop-off at your leisure
Where is the main departure point?
Paseo de Colón, Torre del Oro munument
What time do tours start?
How long does the tour take?
A complete circuit of the Live guided tour – Monumental route takes approximately 1 hrs
Will we be able to hop-on and hop-off?
Each route makes frequent stops - simply hop-off where you want to and return to the same stop to continue your tour
What is the Child Policy?
A child ticket is available for children aged between 5 and 12 years. Children must be accompanied by an adult. Children aged under 5 may travel free of charge if accompanied by a dedicated adult
Do you also provide Walking Tours?
Our two superb walking tours are offered FREE to holders of a valid hop-on hop-off ticket (from march to octuber)
Will we get a commentary?
There is a full commentary Multilingual in English, German, French, Spanish, Italian, Portuguese, Russian and Japanese
Do the tours buses run frequently?
Tours operate frequently throughout the year on a 15-30 minute service
Can we use our tickets all day long?
Tickets are valid until the following day for use during our operational hours
Where is the walking tour departure point?
In the main departure point (Paseo de Colón, Torre del Oro munument)
The Customer will not be permitted to use any bus service without a valid ticket for the entire journey the Customer wishes to make contact us
What if I need to change or cancel my booking?
That's ok. We will try to be as flexible as possible. But you must inform us by email of the change or cancellation as soon as possible. The appropriate amount will be credited back to your credit card account. Contact our Customer Service for help with changes or cancellations. There is no penalty for bookings cancelled two days in advance
Is there a discount available for groups?
Yes, discounts are available for groups of twenty five or more. For more information on groups sales please (contact us )
Is it possible to hire one of the open-top buses for a private event?
Yes, buses are available for private hires. Please contact us directly to discuss your requirements